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Privacy Policy

Last updated: 13 July 2026

1. Introduction

Marlow Vale Publishing Pty Ltd ("Marlow Vale Journal", "we", "us", "our") operates the website at renewiefilter.shop. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights in relation to it. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

  • Order information: your full name and phone number when you submit an order form for Hardero.
  • Contact information: your name, email address and message content when you contact us via the contact form.
  • Technical information: IP address, browser type, device type, operating system, pages visited and time spent on pages, collected automatically via cookies and analytics tools.
  • Marketing and advertising data: ad click identifiers (such as Google Click ID / gclid) and UTM parameters collected when you arrive via an advertisement.

We collect personal information only when you voluntarily provide it (e.g., submitting a form) or automatically through cookies with your consent.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), our legal bases for processing personal data under GDPR Article 6 are:

  • Consent (Art. 6(1)(a)): for analytics cookies, advertising cookies and marketing communications, where you have given explicit consent via our cookie banner.
  • Contract (Art. 6(1)(b)): to process your order and contact you to confirm delivery details.
  • Legitimate interests (Art. 6(1)(f)): to operate and improve our website, detect fraud and ensure security.
  • Legal obligation (Art. 6(1)(c)): where required by applicable law.

4. How We Use Your Information

  • To confirm and process orders placed through our website.
  • To respond to enquiries submitted via the contact form.
  • To analyse website traffic and improve our content and user experience (Google Analytics).
  • To measure advertising effectiveness (Google Ads, Google Remarketing).
  • To comply with legal and regulatory obligations.

5. Cookies and Google Services

We use Google Consent Mode v2. By default, all non-essential cookies are denied until you provide explicit consent via our cookie banner. You can accept, reject or manage cookie preferences at any time.

The following Google services may set cookies on your device with your consent:

  • Google Analytics (_ga, _gid, _ga_*): used to measure website traffic and user behaviour. Data is processed by Google LLC (USA) under Google's privacy framework. Retention: 26 months.
  • Google Ads / Remarketing (_gcl_au): used to measure ad conversions and to show relevant ads. Data is processed by Google LLC under Standard Contractual Clauses.
  • Google Maps: embedded maps on our contact page. Google may set cookies when you interact with the map. Governed by Google's Privacy Policy.

6. Data Retention

Order and contact form data is retained for a maximum of 3 years for business record-keeping purposes. Analytics data is retained as per Google Analytics retention settings (default 26 months). You may request deletion at any time.

7. International Data Transfers

Some personal data may be transferred to and processed in countries outside Australia, including the United States (Google LLC). Such transfers are subject to Standard Contractual Clauses or equivalent safeguards as required by applicable law.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: to request a copy of the personal information we hold about you.
  • Correction: to request correction of inaccurate information.
  • Deletion: to request erasure of your personal data.
  • Restriction: to request restriction of processing in certain circumstances.
  • Data portability: to receive your data in a portable format (GDPR only).
  • Objection: to object to processing based on legitimate interests.
  • Withdraw consent: at any time for consent-based processing.

To exercise any right, contact us at privacy@renewiefilter.shop. We will respond within 30 days.

9. Complaints

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with:

  • Australia: Office of the Australian Information Commissioner (OAIC) - oaic.gov.au
  • EU/EEA: Your national data protection authority.

We encourage you to contact us first so we can attempt to resolve your concern directly.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. Our website uses HTTPS encryption for all data in transit.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Children

Our website and products are not directed at persons under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

14. Contact

Marlow Vale Publishing Pty Ltd
Level 2, 123 Pitt Street, Sydney NSW 2000, Australia
Email: privacy@renewiefilter.shop
Phone: +61-2-8000-0000